Our refund and returns policy varies depending on the vendor you purchased from. Each vendor on the BIZWIN Marketplace has its own specific refund and returns policy. Please refer to the vendor’s policy on their product page before making a purchase.

Refunds and Returns:

Refund and return policies are determined by individual vendors. Please review the specific policy outlined by each vendor on their product page. Typically, vendors may offer refunds or exchanges within 30 days of purchase, provided the item is unused, in its original condition, and the original packaging. Certain items, such as perishable goods, intimate or sanitary goods, and downloadable software products, may not be eligible for returns.


Exchanges for defective or damaged items may be available depending on the vendor’s policy. Contact the vendor directly via email for assistance with exchanges.

Shipping Returns:

To return a product, follow the instructions provided by the vendor on their product page. You may be responsible for paying return shipping costs, and shipping costs are non-refundable. Consider using a trackable shipping service or purchasing shipping insurance for more expensive items.

Contact Us:

For questions related to refunds and returns, please contact the vendor directly via email. If you need further assistance, you can reach out to us at info@bizwin.co.nz


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